Cancellation and Refund Policy

  • January 17th – February 7th: We accept requests for order changes and full order cancellations without a restocking fee on your refund.
  • February 8th – February 16th: We no longer accept requests for order changes. We accept requests for full order cancellations with a 25% restocking fee on your refund.
  • February 17th or later: No refunds for any orders not picked up by 3:00pm on February 17th. Orders will be donated to restoration efforts.
  • Please note we are unable to accommodate early or late pick-ups, or to ship orders.

    If you need to change or cancel your order, contact us at (503) 222-7645.